Privacy Policy
Effective date: 19/03/2024
1. Introduction
Welcome to Speaqr, offered by Speaqr Technologies S.L., a company committed to your privacy and security. This policy explains how we collect, use, process and disclose your personal and non-personal information concerning our application and services. Prepared pursuant to the General Data Protection Regulation (GDPR) and the Spanish organic law on the protection of data and guarantee of digital rights (LOPDGDD, in Spanish), this policy reflects our commitment towards the protection of your data.
2. Collected data
We collect the following types of information:
- Personal data: The name and e-mail are necessary to use the application; the telephone number is optional.
- Use data: how you interact with our application and website, including the information collected through Google Analytics.
3. Data use
Speaqr Technologies S.L. uses your data to:
- Provide, improve and customise Speaqr services.
- Communicate with you, provide support and respond to your requests.
- Perform marketing analyses and strategies to improve our application.
4. Legal basis for processing
Your data processing is based on your express consent and our legitimate interest to maintain and improve our services and communications.
5. Sharing and disclosure
- Service providers: we cooperate with service providers that assist us in operating, rendering, improving, integrating, customising, supporting and marketing our services. These providers are subject to confidentiality obligations, and it is our policy to allow them to access only the personal data needed to perform their specific functions. The information is shared only as required to carry out these tasks on our behalf, guaranteeing the security and confidentiality of your data.
- Application features: to provide the full features of our application, such as simultaneous translation and speech synthesis, we share the information needed with our IT providers. This includes, but is not limited to, speech-to-text conversion, text translation and speech-to-text synthesis. These processes are essential for the service offered and are performed giving priority to user information privacy and security.
- Legal compliance and protection: we may also disclose your personal information if we deem it reasonably necessary to comply with a law, regulation, legal proceedings or governmental requirement, to protect the safety of any person, to deal with fraud, security or technical issues, or to protect our rights and those of our users.
6. Data retention
Data shall be kept as needed to provide our services and to meet our legal obligations.
7. Users’ rights
You are entitled to access to, rectify, erase, limit and object to your data processing. You may exercise these rights by contacting Speaqr Technologies S.L..
8. Use of cookies
We use cookies to improve users’ experience in our platform. You may manage cookies in your browser settings.
9. International transfers
In the event of any international data transfer, Speaqr Technologies S.L. guarantees the proper protection of your data.
10. Amendments to the Privacy Policy
We reserve the right to amend this policy, notifying changes in an effective manner and ensuring their proper communication.
11. Contact
For any inquiry, please contact Speaqr Technologies S.L. at contact@speaqr.ai.
12. Enforcement authority
Should you have any concern, please contact the Spanish Data Protection Agency.
13. Jurisdiction and applicable law
This policy is governed by Spanish legislation and observes the GDPR and LOPDGDD.
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